Village Roaster
Manager’s Queue
Shared triage inbox — any authenticated manager can claim and resolve items
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Eric B. Sarah M. Jordan K. (away 14m)
Items claimed by one manager are visible to all
Open 5
Recently resolved 12
Archive
9:13a
Blocker
Rogers K. Main
Missing clock-out — yesterday 4:30p shift still open
Rogers K. clocked in at 11:02a yesterday but no clock-out event was recorded. System has kept the shift open 22+ hours. Payroll will flag this on next sync unless resolved manually.
6:47a
Blocker
Duran S. Roast
Late sick call — no coverage found for 6:30a–2:30p roast shift
Duran S. sent a text at 6:47a saying she’s sick. Roast shift started 17 minutes ago. No backup automatically matched — Hamilton H. is available and under 40h this week but has not been contacted.
Claimed by Sarah M.
8:12a
Review
Gomez D. Hospital ↔ Matzakos S.
Shift swap request — Wed May 21 vs Fri May 23
Gomez D. wants to swap her Wed 6a–12p Hospital shift with Matzakos S.’s Fri 7a–1p Main shift. Both employees confirmed. Neither would exceed 40h. Role mismatch: Gomez is Barista, Matzakos is Cashier — confirm overlap is acceptable.
8:00a
Review
Caplette E. Cultural
Schedule conflict — double-booked Thu May 22
Caplette E. is scheduled at Cultural Center 11a–5p AND Hospital 2p–8p on the same day. Shifts overlap by 3 hours. May have been a drag-and-drop error in last build. One shift needs to be removed or reassigned.
7:00a
Info
Vigil M. Main
Availability rule pending approval — no Wednesdays starting Jun 1
Vigil M. submitted a recurring unavailability via the employee portal: “Can’t work Wednesdays starting Jun 1 indefinitely.” This affects 4 future schedules that reference her on Wednesdays. Approve to lock the rule; reject to request a conversation.
✓
Blocker Vigil A. Cultural Today 8:45a
Open clock-in resolved — 47-min open event closed
Resolved by Eric B. · 22h ago
“Marked as clocked-out manually based on posted schedule end time of 2:00p. Cross-checked with Cultural Center log.”
✓
Review Hamilton H. Kitchen Yesterday 3:45p
Clock-out correction — Fri May 16 shift
Resolved by Sarah M. · 28h ago
“Hamilton confirmed he left at 3:45p via text. Updated manually. No payroll impact.”
✓
Blocker Obando A. Hospital Yesterday 7:03a
Sick call — 5:45a Hospital shift covered by Vigil M.
Resolved by Eric B. · 33h ago
“Called Vigil M., she agreed to cover. Updated schedule. Obando sent doctor’s note.”
✓
Review Gonzalez V. Kitchen Sat May 17 2:00p
Overtime threshold alert — approaching 40h
Resolved by Jordan K. · 35h ago
“Trimmed Saturday shift end from 6p to 4:30p. Gonzalez confirmed OK. Week closes at 39.5h.”
✓
Info Nightwalker D. Hospital Sat May 17 9:00a
Availability update reviewed — prefers no evening Hospital starts
Resolved by Sarah M. · 36h ago
“Noted in profile. Will avoid 5p Hospital starts for Nightwalker going forward. No schedule impact this period.”
When Kind Employee Resolver Action taken
May 17 · 8:45a Blocker Vigil A. Eric B. Manual clock-out logged at 2:00p per schedule
May 16 · 3:45p Review Hamilton H. Sarah M. Clock-out corrected to 3:45p per employee confirmation
May 16 · 7:03a Blocker Obando A. Eric B. Sick call covered by Vigil M.; schedule updated
May 14 · 9:00a Review Gonzalez V. Jordan K. Saturday shift trimmed to 4:30p; OT avoided
May 13 · 11:30a Info Duran C. Sarah M. Availability note filed; no schedule action needed
May 12 · 8:02a Blocker Wood C. Eric B. No-show confirmed; shift removed; employee contacted
May 9 · 2:15p Review Matzakos S. Jordan K. Swap approved: exchanged Mon for Wed with Caplette E.
May 7 · 7:50a Blocker Brisnehan L. Eric B. Late by 42m; noted in attendance record; no coverage needed
Apr 30 · 6:30a Info Nightwalker D. Sarah M. Preference noted in profile; no immediate action
Apr 22 · 9:45a Review Rogers K. Eric B. OT approved for April 22; extra hours documented for payroll

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